Refund Policy

  • No goods can be returned without prior authorization by Service Rentals and Sales.
  • A RGA (Return Goods Authorization) is valid for a period of 30 days.
  • Products shipped by our error will be accepted for return with full credit.
  • Shipping errors must be brought to Service Rentals and Sales attention within 2 days of receipt of shipment.
  • No RGA's (Return Goods Authorization) will be issued after 2 days from invoice date.
  • Returned products must be of resale quality or no credit will be provided. Service Rentals and Sales reserves the right to determine the acceptability of all returned goods.
  • Standard products may be returned at Service Rentals and Sales discretion with up to a 35% restocking fee and freight cost.
  • Made to order products are not returnable.